Embleme
Menu
Home » Support » Security

Security

How to stay alert and protect your account

Oct 30, 2023
Security

What should I do if I suspect any fraudulent activity in my account?

Block your cards in the app by tapping the corresponding card on the Home screen and selecting the Block card option. Email us immediately at at [email protected].

Oct 30, 2023
Security

Where can I find your Privacy Policy and other legal documents?

You can find the CFPS Privacy Policy, Terms and Conditions, and other legal documents on our website.

Oct 30, 2023
Security

How can I enable Touch ID or Face ID?

To enable biometric authentication, follow these simple steps: Open your CFPS app and go to the Profile screen. Tap “Settings”. Select Face ID or Touch ID and follow the instructions...

Oct 30, 2023
Security

How can I update my account information?

If you need to change your CFPS account details, follow these simple steps: Open your CFPS app and go to the Profile screen. Tap “Personal info”. Here you can update...

Oct 30, 2023
Security

Can I login to CFPS using someone else’s device?

Technically, yes, it is possible, but we strongly discourage it. This can put your account’s safety and your privacy at risk, leaving you inadequately protected in case of any issues....

Oct 30, 2023
Security

How can I protect my account?

To safeguard your CFPS account against fraud, following these recommendations: Sign up using your personal phone, not someone else’s. Protect your personal information: never share your SMS codes, card details...

Menu
App with
human face