How to get and use your virtual and physical cards
The maximum daily amount allowed to withdraw at ATMs is €2,000. The monthly cash withdrawal limit is €5,000. You can find more information about our fees and limits on our...
Some ATM providers may charge their own fees, which are typically added to the withdrawal amount. Before confirming your withdrawal, you should be informed by an ATM company whether any...
The exchange rate for non-euro card transactions is determined by Unlimit, our partner that issues CFPS accounts and cards. You can check the current rates on their website.
We don’t charge any monthly or maintenance fees even if you don’t use your cards, although it makes us sad. Your virtual card is always free no matter how many...
To add your CFPS card to the Google Pay wallet: Go to your Google Pay wallet and tap “Add to wallet” at the bottom right corner; Select “Payment card” and...
To add your CFPS card to the Apple Pay wallet: Go to your Apple Pay wallet and tap “+”; Choose the desired card type and tap “Enter card details manually”...
The following card management settings are currently available in your CFPS app: Block Card: You can block your virtual or physical card permanently using this option. To be used again,...
You card might be blocked for a few reasons: Incorrect PIN If you enter a wrong PIN 3 times, your card will be blocked. To unblock your card, contact our...
Some of the reasons for declined transactions include: Insufficient funds. You can check your account or card balance on the Home screen of your CFPS app; Incorrect PIN. If you...
You can easily access your CFPS card details in your app to make online payments. Just open the app, tap the card you need, and select Show card details. After...
We don’t store your card PIN. You can check it in the SMS sent by us at the PIN setting up stage, or generate a new one if the SMS...
To set up your card PIN, follow these steps: Open your CFPS app and tap Euro card or Virtual card on the Home screen; Select the Card PIN option; Tap...
