How to register in the app and set up your free account
We’ve done our best to create a frictionless KYC verification process. However, your documents can still get rejected for the following reasons: Poor-quality photos or bad lighting. Please try again...
The KYC verification process usually takes about 20 minutes, but in some cases it may take up to 24 hours. Please be patient. We’ll notify you about the end of...
Know Your Customer (KYC) is a mandatory process of verifying the customer’s identity when opening an account. In other words, banks and electronic money institutions must make sure that their...
Once you’ve submitted all the required documents, all you have to do is to wait for them to be verified. The KYC check may take from 20 minutes to 24...
Liveness verification confirms that the documents are submitted by their owner rather than an imposter. To complete the verification, look straight into the camera and wait for a few seconds....
Please check that you selected the correct document type and country. We accept passports and ID cards issued in the European Economic Area (EEA). If your passport is issued outside...
The document used as proof of address must contain your current residential address and be clearly dated as some documents should not be older than 3 months. You can provide...
When you are asked to select your ID document issuing country during the registration in the app, choose the EEA country you currently reside in, scan your national passport, and...
You can verify your identity with a government-issued passport or ID card valid for at least one month after the present date. If you are not a national of any...
To open a CFPS account, you’ll need your passport (or your ID card) and proof of address. If you are a citizen of a country outside the EEA, but you...
You need to verify your identity as part of the KYC (Know Your Customer) process applied as an anti-fraud and anti-money laundering measure. KYC is mandatory for all registered banks...
You can set up your CFPS account online, without going to a branch. To start, download our app from the Apple Store or Google Play. To sign up, you’ll need...
