How to use your CFPS account
Your IBAN should be accepted everywhere in the Single Euro Payments Area (SEPA) according to Article 9 of Regulation (EU) No. 260/2012. This means you can always use your IBAN...
Your account statement is available right in the app. Select your virtual or euro card on the home screen and tap on Statement. Then choose the desired account and statement...
We understand that it can be frustrating, but if we’ve blocked your account, we had a very good reason for that, and we cannot always share the information with you....
No, you cannot use your virtual and physical debit cards with the account closed.
We’ll be sorry to see you go! Before closing your account, please contact our Customer Support to see if there’s anything we can help you with. If you’d still like to...
If you make purchases and payments in other currencies in one of the EEA countries where the euro is not the official currency, a 3% fee is applied to your...
Your CFPS account is free. We don’t charge any monthly or maintenance fees as long as you use your account. The account dormancy fee is €3.10 per month starting from...
No, you cannot change your account number.
CFPS accounts and cards are issued by Unlimit, an electronic money institution registered in the Republic of Cyprus. Therefore, all accounts have a Cypriot IBAN (CY).
If you make a transaction on a weekend or holiday, it may appear in your account history a little bit later. Wait for 1 or 2 days and check again.
Your latest transactions are always displayed on the home screen of your CFPS app. To see the transaction history for a specific card or account, tap “See all” and then...
Your account balance is always displayed on the home screen of your CFPS app.
