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Home » Support » What should I do if companies don’t accept my IBAN?

What should I do if companies don’t accept my IBAN?

Your IBAN should be accepted everywhere in the Single Euro Payments Area (SEPA) according to Article 9 of Regulation (EU) No. 260/2012.

This means you can always use your IBAN to receive a salary or to send and get money transfers within SEPA. If you have a problem with your IBAN acceptance, e.g. your employer only wants an IBAN of your country of residence, try the following options:

  • Inform your employer that your IBAN must be accepted under EU law;
  • Contact your relevant national authorities and provide them with all the details of the incident, including the name of the company that refuses to accept your IBAN.

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