Why is my card payment pending?

To answer this question, it is important to understand the card payment process. For your convenience, we divide it into two parts:

When you make a purchase, we debit money from your account and put it on hold for the merchant. Thus the transaction is pending.
After a few days, the merchant debits the money and completes the payment.

If the merchant does not debit the money within a certain time, we return the money to your account. You can check your transaction status whenever it is convenient for you in the Transaction History section.
The merchant can also cancel the payment before the deadline. Unfortunately, we are not authorized to carry out the same procedure. If the card payment is still pending after the date indicated in the application, please contact CFPS customer service, and we will help you!