How can I protect my account?

To safeguard your CFPS account against fraud, following these recommendations:

• Sign up using your personal phone, not someone else’s.
• Protect your personal information: never share your SMS codes, card details (unless during online purchases), login credentials, passwords, or passcodes with anybody.
• Create a robust password that comprises a minimum of 8 characters. Use a mix of numbers, special characters, lowercase and uppercase letters. Avoid writing it down.
• Use biometric authentication (Touch ID or Face ID) instead of a passcode to access your account securely.
• Add your cards to Apple Pay or Google Pay for contactless payments using your phone.
• If your card is lost or stolen, block it immediately within the app.
• Regularly review your transactions to detect any unusual ones.

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