How can I close my account?

We’ll be sorry to see you go! Before closing your account, please contact our Customer Support to see if there’s anything we can help you with.

If you’d still like to close your account, you can do this in your CFPS app.

1. Open your CFPS app and go to the Profile screen;
2. Tap on Account;
3. Select Close account and follow the instructions.

Please note that we may apply a monthly maintenance fee to the closed account with remaining balance, so make sure you withdraw or transfer all your money before you close the account. The fee is charged starting from the month following the month of account closure.

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