You will
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Customer Journey Map (CJM); -
Customer Development; -
Document requirements (business analytics); -
Conduct product research, generate and test hypotheses, conduct A/B testing; -
Conduct qualitative and quantitative research and perform market research and competitive analysis with report preparation; -
Identify important research issues and opportunities, work closely with product managers, designers and analysts to conduct research; -
Participate in the design and improvement of new products, generate hypotheses to improve customer experience; -
Conduct product testing before launch, assess product readiness; -
Work with project teams to upgrade the product at all stages (prototyping, design, resting, acceptance, outcome analysis); -
Process research findings, develop recommendations for improving the interface design, search for successful solutions among interfaces of the competitors; -
Prepare reports and protect research findings.
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What you need
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Experience with mobile development; -
Knowledge of Web 3.0 (Blockchain, NFT); -
Experience in Fintech; -
Backlog understanding; -
Customer Development skills; -
Knowledge of the principles of developing the project concept and its life cycle; -
Expertise in customer experience development: usability testing, field research, in-depth interviews, focus groups, surveys, online research, A/B testing; -
Knowledge of main frameworks for conducting UX research (JTBD, CJM, usability tests, first click tests); -
Knowledge of main features and tools for conducting quantitative research (Survey Monkey, Oprosso, Google Forms); -
Experience with applied statistics. -
Basic analytical skills
Nice to have
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What’s in it for you
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Fully remote job; -
International experience; -
Career growth opportunities; -
We work according to the Estonian calendar; -
Based in the UAE; -
A friendly team and pleasant working environment.
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