Systems analyst

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We are looking for a Head of UX to join us in redefining what a modern experience of finance conrol. As the Head of UX for the Engagement segment you will be responsible for helping drive app engagement by providing our users with the information, tools and interface to unlock better financial outcomes.
You will
  • As part of our tam, you work together with the Head of Product and the Head of Engineering of your product segment to ensure the team delivers an impactful and exceptional user experience.
  • Be part of the UX Leadership team, reporting to the Director of UX and working together with other Heads of UX to continue to grow, maintain and improve the UX function
  • Contribute to strategic decision making with the rest of the product teams
  • Mentor the team on design and research processes, best practices and guide them to produce high quality design outcomes
  • Coach all the members of your team and ensure they have a direction set in terms of goals and expected outcomes
  • Support and lead teams by applying your craft: strategic design methods, facilitation, mentorship, user research analysis, efficient design processes
  • Nurture a healthy and happy team culture that supports professional growth and innovative work
  • Support the hiring process and be a part of every major decision within the UX team
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What you need
  • You have experience building and leading a small to midsize UX team and managing career growth journeys in product-led organisations.
  • You are an advocate for the customer and understand how user research and design can impact business goals
  • You are an advocate for the customer and understand how user research and design can impact business goals
  • You have experience in building amazing B2C digital products at scale
  • You have experience working within product development teams in agile environments
  • You have experience with information architecture projects
  • You have a strong understanding of product management needs and product metrics
  • You have previously worked as a UX practitioner (designer or researcher) for digital products in cross-functional teams
  • Excellent communication is in your nature, you know how to get buy-in from stakeholders with your ideas on banking in the future
  • You like using data to make decisions
  • Nice to have
    • Being a customer of a digital bank
    • Experience in the FinTech domain
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What’s in it for you
  • Accelerate your career growth
  • Employee benefits that range from a competitive personal development budget, work from home budget, discounts to fitness & wellness memberships, language apps and public transportation
  • As an CFPS employee you will have access to a Premium subscription on your personal CFPS app account. As well as subscriptions for friends or family members
  • Vacation days vary depending on your location of work. Additional day of annual leave for each year of service
  • A high degree of autonomy and access to cutting edge technologies - all while working with a friendly team of peers of diverse nationalities, life experiences and family statuses
  • A relocation package with visa support for those who need it
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